Custom software, SaaS & AI assistants
For when off-the-shelf doesn't fit: a portal, an internal tool, or an assistant that answers from your own documents and data. Built around your way of working, not a vendor's.
Off-the-shelf software forces you into somebody else's process. Custom does the opposite, but has a bad name because it too often starts too big. I cut it into phases that each deliver something usable. After phase one you hold working software and the freedom to stop.
What this covers
Priced per case, always in phases with a fixed price per phase. After the discovery call you know exactly what phase one costs and what comes out of it. You're never committed beyond one phase.
Thinking along, arranging it, staying inside the law
Three things that don't fit in a service list, but that decide how working with me feels.
I think along with you
You're not hiring a pair of hands that builds whatever the brief says. If I think your question isn't your real problem, I'll say so. Often there's a simpler or cheaper route, and sometimes the answer is that you shouldn't build this yet. Sparring over that choice is part of the work.
You don't have to figure it out
I run the whole track: choice of technology, the build, integrations with your existing systems, testing with real cases, explaining it to your team and maintenance afterwards. One point of contact, and one person responsible when something breaks. No vendors pointing at each other.
Compliant, and provably so
Everything I build has to survive current legislation: GDPR, the EU AI Act and the Data Act. That means agreeing up front which data the system may see, processing inside the EU, retention periods, a data processing agreement and a log of what the system did. So you can explain it when somebody asks.
Other services
Voice agents and telephony
An agent that answers the phone after hours, at peak moments and when everyone is already on a call. It recognises why someone is calling, books an appointment in your calendar, transfers when unsure and emails you the rest.
Read the article →Process automation
The work nobody enjoys: retyping invoices, moving data from system A to system B, producing the same report every Monday. I map the steps and build the chain that runs without you.
Read the article →AI audit & AI training
The cheapest way to start. I come to you, and afterwards you get a report with the processes that return the most, what each costs, what it saves and what goes wrong if you approach it badly. I also run AI training for teams: what the technology can and cannot do, how to use it safely, and where the gains sit in your own work.
Read the article →Ready to see what's being left on the table?
Book a free thirty-minute call. You'll get an honest answer, even when that answer is “don't do this yet”.
Book your free intro call → Free · 30 minutes · no obligations